Shipping Policy

We offer free & discreet worldwide shipping. Our goal is to ensure that the items are delivered to our customers as quickly as possible.

EU Countries:  Germany, France, Italy, Austria, Netherlands, Spain, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.

It’s an estimated delivery time. Exceptions may extend this time frame (like a holiday, snowstorm, rainstorm, or COVID-19, etc.)

Notify: All orders for purchasing bundles will be shipped by different packages. There will be multiple tracking numbers. All of them may not reach you at the same time. Thank you for your understanding and support.

Check and Accept Your Package
You must inspect every item to check if there is any damage upon arrival of the package. If the package box has been corrupted when you see it, take a photo or video to file a claim with the shipping carrier. It is recommended that you open each unit and examine it, even if the cartons look fine from outside. If you find any damage, take some pictures or videos. Sometimes we also need your help to file a claim with the shipping carrier if the laser engraver is damaged while shipping.